BillyB0b Posted August 2 Share Posted August 2 Why is no one getting back to be with a resolution for this issue? Is their currently not one. I've tried every method of support from ticket, forums and telegram. Anyone else have this error code and was able to fix it?? Thanks... Link to comment
BillyB0b Posted August 2 Author Share Posted August 2 3 days now via support tickets, and zero answers on any forum post. Like what's going on here boys? The problem in question is not even listed in the troubleshooting steps, so like is there no fix or what? I'm going on Day 3 and honestly zero progress after over 35 download attempts now LMFAO Link to comment
BillyB0b Posted August 3 Author Share Posted August 3 Day 4 now, what am I just supposed to keep endlessly waiting? I keep trying even though I am getting zero assistance at this point. Was able to install the launcher now magically getting Connection Error 12 Support tickets always waiting over 24 hours for updates. Like there has to be better way than this no?? Link to comment
Cthulhu Posted August 3 Share Posted August 3 30 minutes ago, Overweight said: Day 4 now, what am I just supposed to keep endlessly waiting? I keep trying even though I am getting zero assistance at this point. Was able to install the launcher now magically getting Connection Error 12 Support tickets always waiting over 24 hours for updates. Like there has to be better way than this no?? Unfortunately it seems like you're the only person having this problem so it's a unique case and support has to work with you directly to troubleshoot any potential causes of the bug. Link to comment
BillyB0b Posted August 3 Author Share Posted August 3 (edited) I disagree Edited August 3 by Overweight Link to comment
BillyB0b Posted August 3 Author Share Posted August 3 13 minutes ago, Cthulhu said: Unfortunately it seems like you're the only person having this problem so it's a unique case and support has to work with you directly to troubleshoot any potential causes of the bug. Fasle, It took me 2 minutes to search forums and see roughly another 20 users have the exact same issue. In Telegram and discord over 25 people have the same issue. Cmon man, doesn't justify charging me and not be able to deliver or support currently. And to your point they need to work with me directly, umm it's been 4 days and there hasn't been any "working" together done. All the troubleshooting i've done has been by myself. Seems the issue is with the NEW Loader, but anyways. I'll keep waiting on the pray I guess! o.O Link to comment
Cthulhu Posted August 3 Share Posted August 3 14 minutes ago, Overweight said: Fasle, It took me 2 minutes to search forums and see roughly another 20 users have the exact same issue. In Telegram and discord over 25 people have the same issue. Cmon man, doesn't justify charging me and not be able to deliver or support currently. And to your point they need to work with me directly, umm it's been 4 days and there hasn't been any "working" together done. All the troubleshooting i've done has been by myself. Seems the issue is with the NEW Loader, but anyways. I'll keep waiting on the pray I guess! o.O Those users are having a different issue, it isn't the "exact same". Their loaders aren't loading/injecting at all. Your loader is attempting to inject but it's getting a connection error from PO's servers. If it's been over 24 hours and your ticket hasn't gotten a response, you should make a new one or send a new message in your current ticket to update it. Link to comment
BillyB0b Posted August 3 Author Share Posted August 3 13 minutes ago, Cthulhu said: Those users are having a different issue, it isn't the "exact same". Their loaders aren't loading/injecting at all. Your loader is attempting to inject but it's getting a connection error from PO's servers. If it's been over 24 hours and your ticket hasn't gotten a response, you should make a new one or send a new message in your current ticket to update it. Yeah I’ve done all of that a few times now on repeat.. it’s all good I’ll figure it out myself at this point right? Link to comment
BillyB0b Posted August 5 Author Share Posted August 5 Just kept troubleshooting myself. What fixed the issue was adding Exclusions to the following three - (Always follow the guide) I added Exclusions to the - USB - Folder that stores your loader - Loader file Also I've never restarted my computer more than now, that also helps 😛 Always restart, than shutdown. (Restart whenever in doubt works for me) Link to comment
duhhfanz21 Posted October 9 Share Posted October 9 I have the same issue. I can’t seem to get it solved. Link to comment
Administrator Fika Posted October 9 Administrator Share Posted October 9 5 hours ago, duhhfanz21 said: I have the same issue. I can’t seem to get it solved. Messaged you on your ticket. Link to comment
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